Shipping policy

Processing time: Orders are processed within [1–3] business days. Orders placed on weekends or holidays are processed the next business day.

Transit time: Once shipped, domestic orders typically arrive in [3–7] business days. International orders to [Mexico] may take [7–15] business days depending on customs.

Shipping costs are calculated at checkout based on destination and order size.

Tracking: You'll receive a tracking number by email once your order ships.

Lost or stuck packages: If tracking shows your package as delivered but you can't locate it, please check with neighbors and your carrier first. If it's confirmed lost in transit, contact us at [hello@sunnysol.com] and we'll work with the carrier to resolve it. We are not responsible for delays caused by the carrier or customs, or for packages marked delivered to a correct address.

Address accuracy: Please double-check your shipping address at checkout. We are not responsible for orders sent to an incorrectly entered address.